Refund Policy
Thank you for choosing WebspaceKit. This Refund Policy outlines our guidelines regarding refunds for our services. By using our services, you agree to adhere to this policy.
1. Refund Eligibility
We offer refunds under the following circumstances:
- Unused Services: If you cancel your service within [number of days] days of purchase and have not utilized the service, you may be eligible for a full refund.
- Service Disruption: If we fail to provide our services as described and are unable to resolve the issue within a reasonable time frame, you may request a refund.
- Duplicate Payment: If you accidentally make duplicate payments for the same service, you may request a refund for the duplicate amount.
2. Non-Refundable Services
The following services are non-refundable:
- Domain Registrations: Once a domain name is registered or renewed, it cannot be refunded.
- SSL Certificates: SSL certificate purchases are non-refundable once issued.
- Customized Services: Any service that requires customization or development work is non-refundable after work has commenced.
3. Refund Process
To request a refund, please contact our customer support team at [[email protected]]. Please provide your order details and the reason for your refund request. We will review your request and process it within [number of days] business days.
4. Chargebacks
Initiating a chargeback without first contacting us may result in the suspension or termination of your account. We encourage you to contact us first to resolve any issues.
5. Contact Us
If you have any questions about our Refund Policy, please contact us at [[email protected]].